Returns & Cancellations - How long and how? Kayley April 26, 2018 23:32 Updated Follow Order purchased in store and online have a 14 day return guarantee. If your order have already shipped - please follow the returns procedure If your order have not shipped yet - please contact our team here Related articles Refund How do I return a faulty product? Receipt / Invoice Delivery Information Where is my order? Comments 0 comments Please sign in to leave a comment.